HomeRoom’s goal is to return 100% of our member’s deposits when possible. Here are the important steps that we need you to accomplish prior to move-out.
1. DEEP CLEAN ALL COMMON AREAS USED BY YOU DURING YOUR STAY.
DEEP CLEAN THE FRIDGE.
All community refrigerator(s) should be emptied completely and each shelf should be deep cleaned. All moldy/expired items (regardless of owner) should be thrown away. 100% of your items should be removed and all non-expired roommate items should be returned to the previous location.
DEEP CLEAN THE FLOORS.
Steam clean (carpet) or polish (for wood) the floor in your room AND all common area square footage on the floor that you lived on (halls, living room, etc). This ensures the flooring stays clean for your roommates going forward.
Additionally, garage/carports should be swept out, oil stains removed and belongings removed.
DEEP CLEAN YOUR PRIMARY BATHROOM.
Deep cleaning of the bathrooms you used most frequently, especially the storage shelves and cabinet areas that maids don't touch.
THOROUGHLY CLEAN YOUR ROOM INCLUDING WALL AND WINDOW/S CLEANING AND REPAIR.
Prior to your last day, your bedroom should be cleaned (professional cleaning is recommended to avoid charges).
Please wipe off any scuffs on the walls. Also, all of the holes in your bedroom walls should be repaired as cleanly as possible and painted with a matching color if necessary. If painting or repainting is needed due to unsightly wall repair, this will be paid for by your deposit.
All windows should be cleaned inside and mini-blinds, window sills, and shutters should be dust and grease-free.
REPLACE ALL BURNT-OUT LIGHT BULBS AND DISCHARGED/DEAD SMOKE DETECTOR BATTERIES.
This is something that we encourage you to split cost-wise with your roommates. However, it’s the moving member’s responsibility to make sure these are all functional as part of their move-out process.
2. REMOVE ALL PERSONAL ITEMS FROM THE PROPERTY.
In addition to your room, there are a few places where things are often left behind (we must charge deposits to take them to the dump) —> basements, kitchen cabinets, bathroom cabinets, garages, hallway closets, and side and back yards.
All personal property, debris, and trash must be properly disposed of and removed from the premises.
3. SUBMIT MAINTENANCE TICKETS FOR ANY KNOWN HOUSE ISSUES.
Submit tickets for any issues that we should be aware of in the house so that we can make the home a better environment for your roommates who are staying. They’ll definitely appreciate it :)
4. SUBMIT YOUR PRE-INSPECTION MOVE-OUT FORM UPON MOVE-OUT.
It’s important to record the condition of the room upon move-out for HomeRoom to detect and diagnose issues while you’re in the room in order for us to return your deposit as quickly as possible. Tap on the link below to submit pictures of the condition of your room once you vacate the room; this will allow you to record the condition in which the room is left.
Pre-inspection move-out form.
Note: Please contact our support team via text to confirm the lockbox code for you to return your key.
5. COMPLETE THE HOMEROOM MOVE-OUT FORM.
Here is our move-out form.
Note: Skip this step if you’re transferring to a different room.
6. CLOSE AND LOCK ALL WINDOWS, AND PUT YOUR KEY IN THE DOORKNOB.
Please ask your roommates if they agree that you’re ready to check out (or if they still feel like there is something you need to take care of before our inspection) - we’ll also be polling them as part of the move-out process. Remember to leave your key on the doorknob of your room. Ensure you take a photo of the doorknob's key and submit it to your Property Manager via our Support Number to confirm your key’s return and property vacancy. Non-compliance may result in charges for key replacement.