We are committed to ensuring that your living experience is comfortable, convenient, and well-managed. This page will guide you through the upcoming changes to our membership fee.

Starting October 1st, our membership fee will increase to $25. This adjustment reflects the rising costs associated with maintaining and enhancing our services and amenities.

What You Can Expect

The updated fee ensures that we can continue delivering the high-quality services you expect. While the adjustment may come as a surprise, it is necessary for maintaining the standard of your living environment and the level of service we provide.

The membership fee covers various costs necessary for managing and improving our properties and services. Here’s how the fee supports our commitment to you:

Property Management

The fee helps cover the costs of maintaining and improving our properties, ensuring you have a comfortable and well-equipped living environment.

Technology and Support

It supports the ongoing costs of the HomeRoom App, our website, and other digital tools that facilitate seamless communication and efficient management.

Operational Expenses

The fee contributes to the expenses associated with our maintenance platforms, SMS services, and other essential operational functions.

 
 

Frequently Asked Questions

  • The fee increase supports continued investment in maintaining and improving property conditions, technology, and services. This ensures you receive high-quality support and amenities.

  • If you are dissatisfied with the fee increase, you have the option to submit a move-out notice. You may submit your notice via the HomeRoom App or this link.

  • If you choose not to sign the new lease agreement, you will need to submit a move-out notice and vacate the property according to the terms of your lease.

  • The new lease agreement will be sent to you within the next few days. Please review and sign it as soon as possible to continue your tenancy under the updated terms.

  • The fee adjustment is based on necessary operational changes and market conditions. There are no options for disputing the increase, but you can discuss your concerns with your property manager.

  • To submit a move-out notice, use the HomeRoom App (Arrival and Departure option). You may use this link.

  • The fee increase is the only change being made. All other terms of your lease will remain the same unless otherwise specified.

  • Failure to pay the updated membership fee may result in penalties, late fees, or potential legal actions as outlined in your lease agreement.

  • The fee increase is intended to help maintain and enhance the quality of services and amenities provided. You should expect the same high level of service you are accustomed to.

  • If you have concerns about the fee increase, we encourage you to contact your property manager to discuss your situation. Note that starting October 1, 2024. This will become standard for all tenants.

  • The fee increase is designed to ensure that all amenities continue to be well-maintained and that any necessary improvements can be made. The current amenities you enjoy will remain available to you.

  • If you receive conflicting information, please contact your property manager for clarification and accurate details regarding the fee adjustment.

  • There will be no changes to the maintenance request process. You can continue to use the HomeRoom App to report issues and request assistance as usual.

    These questions aim to address tenant concerns and provide clear information about the fee increase and its implications.

 

HomeRoom Roommate Living. Perfected.