Zero Tolerance Policies

If you break any of these rules you will be asked to leave the house immediately.

 

No firearms or weapons

in the house

No Smoking

inside or outside the property

No Drugs

inside or outside the property. 

House Access & Occupancy

The main door will be the primary way to access your home. 

Use your key code to enter the house. 

Backdoors, or side doors, garage can only be used as an emergency exit in the event the main door lock is non-responsive; doors should remain locked and closed at all times.

House members are responsible for keeping their rooms clean and organized at all times. Furthermore, each room is designated for single occupancy only.

Visitors Policy

Visitors are allowed anytime between 10 AM to 10 PM. Residents must be present when having visitors, all visitors must leave the house if the roommate they’re visiting is not present. 

Consent from all other residents is required if you’re having more than 3 visitors at a time or someone staying over for the night.

Our community safety is our priority, should any visit put at risk our communal environment, HomeRoom reserves the right to demand your visitor to leave the house. 

A visitor can remain in the house for a maximum of 3 nights. You need to wait a minimum of 2 weeks to allow equal visit rotation among all members. If you’re having visitors for more than 2 consecutive weeks, members' consent is needed. 

No children are allowed to visit the house. 

Visitors are not allowed to sleep in the living room.

Property Service Visits

HomeRoom Property Services team, authorized vendors, and other representatives will have access to the property between 8 AM - 9 PM daily in common areas once a Maintenance Request has been submitted via the app with or without a previous announcement to the roommates. 

No member presence is required. 

Furthermore, we keep a copy of the key to all rooms for internal use. If a situation requires our team to access the room due to an emergency or inspection, HomeRoom will attempt to notify roommates of the scheduling and arrival of service providers to the house. It is important to highlight that notifications will not require a member’s approval or consent.

Appliances, Furniture, & Common areas

No rearranging of the furniture.

All appliances, items, and furniture are for communal use. 

Only personal decor items may be placed in the living room: Cushions, rugs, vases, books, indoor plants, and baskets as long as the general design, decor arrangement, and space remain uncluttered.  

When placing personal appliances in common areas—such as electronics (e.g., Chromecast, Apple TV, video games, movies, board games), speakers, and coffee makers—please be mindful that other members may also use them. If you prefer exclusive use of your property, store it in your room. HomeRoom bears no responsibility for any loss or damages to these items under any circumstances. Contact your Renter’s Insurance for any incidents.


It is expressly prohibited to place personal belongings in common areas. Such items must be kept within the confines of individual rooms.

Laundry activities should occur during reasonable daytime hours to minimize noise disturbances. Obtain consent from residents before conducting laundry during quiet hours.

Failure to comply with these rules will be considered a lease violation and may result in charges or a lease termination. In such cases, our team reserves the right to remove any belongings at the tenant's expense.

Kitchen Policy

Shared spaces: The house may decide to distribute the space by assigning exclusive cabinet sections (which will need to be labeled accordingly), or alternately,  the house may decide and distribute evenly space usage among all members (Common space for everyone to use).

Don’t leave anything unmarked unless you want to share it with others. While cooking, use the exhaust fan and avoid cooking intense odor-producing food during quiet hours.

Note: Some homes assign a freebie section where all roommates share snacks and spices among everyone; this is highly encouraged. 

All members are to wash and clean up after themselves when using the kitchen. 

Complaints about not obeying roommate guidelines will be treated as a failure to obey Homeroom’s Peaceful Enjoyment Clause in your Lease Agreement Lease and will result in the termination of your lease.

Fridge Space Policy

You are expected to communicate and arrange fridge space evenly during your house meeting or every time a new member joins your home. 

Your food should be labeled and stored in a manner that does not restrict space for other roommates. 

You’re allowed to dispose of any spoiled, smelly, or expired food, we encourage that the house reviews the fridge space once a month.

Community Communication

Slack will be your main point of contact with your roommates, use the HomeRoom App to find your house and your roommates. 

When a new member joins the house, HomeRoom will share the new person’s contact number with you to better coordinate the new roommate’s arrival (if needed).  We highly encourage a welcome activity so the house gets to know each other. 
Roommate meeting attendance is required at least once every three months. We promote a meetup at least once a month or when a new roommate joins your home.

Damages & Tenant-Caused Charges

If you happen to break something, you’ll be held accountable for affording the repairs. Roommates are not allowed to make in all circumstances repairs themselves. A maintenance request should be completed via the HomeRoom App.

Device Volume & Quiet Hours

Quiet hours are from 10 PM - 7 AM Sunday through Thursday. - Please use headphones or turn down the volume if you’re using any noise-generating electronics in common areas.
As a general rule speakers should be set between 70-80 dB in volume, if you disturb someone or someone disturbs you, amicably address this person yourself. If the issue continues, please contact our support team for further assistance. Noise complaints are addressed as a violation of our Peaceful Enjoyment Clause of the Member Agreement Lease.

Parking Guidelines (Driveway & Garage)

HomeRoom will not be held liable for any damage to a member or member visitor’s vehicle.  

Parking is on a first-come, first-served basis including houses with garages. This means all members should discuss between themselves the schedules and needs of each member to assist in determining the parking and departure requirements of all house members on a daily basis. An effort should be made by all the house members to limit obstructions or hindrances with all house members' personal transportation.

The only exception to the first-come, first-serve rule is those members who have agreed to pay for the exclusive use of a specific space in the house's garage. Members paying for the independent use of space in the garage of the house will control the use of their paid parking space. No member will be allowed to park in the exclusive garage space of another member without that member's permission.

Members are limited to one parking location at the house. No member will be allowed to park or store more than one vehicle at the house.

Vehicle parts and other typical garage items, such as gardening tools, automotive supplies, and yard games, shall be stored in the garage and not in the home. Stored items will not obstruct movement in the garage. 

House visitors must park their vehicles in locations that will not disrupt parking needs for the roommates or neighboring homes.

No personal items may be stored in the garage. Any unauthorized items found in the garage will be disposed of at the member’s expense. Residents who wish to use the garage for storage purposes must submit a request. An additional monthly fee applies for this privilege. Approval from the HomeRoom Team is mandatory before any items can be stored; this policy ensures a clutter-free environment and respects the rights and spaces of all house members.

Thermostat

To promote a comfortable and energy-efficient living environment, the house must reach a general consensus on the average temperature. Please consider outside weather conditions and constant energy consumption while making this decision.

To help regulate energy usage and maintain a consistent indoor climate, the thermostat is set to a default setting of 71 degrees. This temperature is locked and aims to strike a balance between comfort and energy conservation, reduce utility costs, and contribute to a more sustainable household.

Please note that it is normal to experience some temperature fluctuations throughout the property. Different rooms may have varying degrees of insulation and exposure to sunlight, which can lead to slight variations in temperature.

Members’ Maintenance Responsibilities

Little maintenance tasks and acquisitions that fall under a member’s responsibility include:

Household items less than $25 include but are not limited to:

  • Lightbulbs Replacements

  • Batteries Replacements

  • Dish Washer Detergent

  • Liquid Dish soap,

  • Insect Spray for General Pest

  • Other Inexpensive Items Share by many

Roommates are responsible for the following maintenance tasks:

  • AC filter replacement (average, every 3 months).

  • Front door battery replacement (when required).

  • Internet reset procedures.

  • Smoke alarm batteries replacement.

    • Important Note: Disabling the smoke/carbon monoxide detector(s) can be harmful to the health and well-being of all roommates and roommate guests. Homeroom, Inc strictly advises against disabling any life safety device.

  • Reset the smart lock hub when the system is offline.

  • Investigate internet connectivity and bandwidth issues prior to contacting Homeroom for support.

Roommate Disputes

We request that house members productively communicate with each other regarding disputes, misunderstandings, and difficulties being experienced in the house with other members (i.e. house livability issues and/or issue(s). We ask that members strive to be fair in their observation and help one another restore a productive adherence to HomeRoom’s House Community Policies, Rules, and Terms.

Should an internally unresolvable situation arise you may contact our support team. We will assist informally in addressing your issue with associated parties but we will significantly limit our direct involvement in roommate conflicts. We will continue to monitor a house’s Happy Environment noting if and when the Peaceful Enjoyment Clause has been broken by a house member.

In the event roommates have a threatening altercation with irreconcilable differences/issues HomeRoom will evaluate the situation and potentially transfer one or more roommates to a new house or terminate a roommate’s Member Agreement Lease. In cases where feedback from the household indicates a roommate is not well-suited for shared space living, we will request the resident to move out. Please note, that in such situations, transferring to another house will not be an option.

HomeRoom reserves the right to require third-party mediation services to assist in the probable resolution of roommate house livability issues. The cost of the mediation service will be split between all involved parties (members).

Safety Concerns & Emergencies

In case of an immediate safety concern, call 911 (if appropriate) and notify HomeRoom through our Assistance line (913) 270-0488. 

We reserve the right to ask any member to move out within 24-hours should there be a safety concern. Including, but not limited to, threatening harm to self or another roommate, damaging another roommate's personal property, stealing a roommate's personal property or HomeRoom supplied items found in the house. All tenants are required to submit a background check. Specific criminal issues found in a probable roommate's background check may limit an individual's ability to live in a HomeRoom house.

Bathrooms

Be mindful that you’re sharing the bathroom with multiple individuals, reduce your water consumption, and elongate use during peak times. 

Please make sure you leave the bathroom clean after use. Wiping down surfaces and be mindful to clean up the moisture you leave on the floor and elsewhere.)).

Please remove probable hair clogs you may have created from the bathtub, shower, and sink drains.

Please do not dispose of anything in the toilet other than toilet paper. Use the trash can for all bathroom-related trash items. The repair of a clogged toilet will be billed to all roommates.

Trash & City Citation Fine

Be mindful of your waste. Separate disposables into: Recycle, compost, and normal garbage where required. 

Note bag limits or waste receptacle restrictions in different cities.  There’s a 2-bag limit in Kansas City, any extra bags should be tagged to be collected. Please view the city website for more information.

In the event, a City Ordinance Notice Violation or Fine is issued to HomeRoom (or the homeowner) and the cause is determined to be due in part to trash bins in public view, the improper use of a trash bin, etc. The members of the house will be held liable to afford the fine.

Cleaning

All household members will be responsible for recurrent cleaning chores of all common areas (kitchen, living, dining, hallways, shared bathrooms, and trash takeout) on a daily basis.

The HomeRoom Cleaning Services will take place once a month. A maid service team will come to the house for “General Maintenance Level Cleaning” (this has been defined below). While present in the home the maid service will grade the house based on our HomeRoom’s cleaning standards. 

If the house receives a maid grade of “Poor” or “Very Bad” two consecutive times, a second visit will be scheduled at the expense of all roommates actively living in the house. 

All household cleaning chores rotation must be split equally among all roommates. 

General Maintenance Level Cleaning. The maid service is being utilized to help maintain a well-kept condition in the house. The roommates are expected to keep the home visibly clean without the obvious trash build-up, debris collection, soil surfaces, odor emitting objects, insect attracting objects, and other non-sanitary conditions that would affect the safe and productive livability of the house. The maid service is not utilized to deep clean or restore a filthy environment to a perfectly cleaned state. All roommates are expected to assist in the cleanliness and upkeep of the house.

Pets

Pets are not permitted in our properties. If a pet is found on the premises, a fee of $10.00 per day will be charged until the animal is removed.

ESA approval is required before any pet is allowed on the property. Any resident must submit their request via email at membersupport@livehomeroom.com

Residents with approved Support or Service Animals (ESA) must comply with local licensing and vaccination requirements, ensuring that the animals do not pose a threat to others and do not cause any property damage. These animals must not disrupt the quiet enjoyment of the premises and should always be supervised and controlled when outside of the property.

Residents are fully responsible for any damages caused by their animals.

Rules include:

  • All animals must be spayed or neutered.

  • Animals must be housebroken, and waste must be promptly disposed of.

  • Residents are accountable for any property damage or personal injury caused by their animals.

  • Animals must not be abandoned or neglected and must receive appropriate care if sick.

  • Animals must be quiet and not disrupt other residents.

  • All animal waste must be properly disposed of, and animals must not relieve themselves in common areas or damage landscaping.

  • Animals must be leashed in communal areas and not allowed to roam freely.

Failure to adhere to these rules can lead to the termination of the lease.

 

HomeRoom Roommate Living. Perfected.